Plans & Pricing Setup

Documentation Index

Fetch the complete documentation index at: https://documentation.elyna.mx/llms.txt

Use this file to discover all available pages before exploring further.

Configure custom pricing plans for your platform users through the Administration Panel.

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Accessing Plan Settings

1. Open your Administration Panel
2. Navigate to “Plans” section
   

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Creating Plans

Create comprehensive pricing plans with detailed configuration options, limits, and pricing structures.

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Plan Configuration Form

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General Information Section

Basic Plan Settings:

• Name: Plan display name shown to customers
• Description: Detailed plan description and benefits (required)
• Order: Display order in pricing page (numeric value)
• Is Active: Enable/disable plan availability
• Is Featured: Display featured badge on plan
• Color: Plan theme color (Info, Success, Purple, Danger)

Pricing Configuration:

• Included Minutes: Base minutes included in plan (cannot be changed after creation)
• Extra Minutes Cost: Price per additional minute (minimum: your platform cost)

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Plan Limits Section

Count-Based Limits (Value -1 for unlimited, 0 to disable):

• Max Assistants: Number of AI assistants (default: 1)
• Max Campaigns: Outbound calling campaigns (default: 1)
• Max Cloned Voices: Voice cloning limit (default: 1, max: 200)
• Max Knowledgebases: Knowledge base documents (default: 1)
• Max Mid Call Tools: Custom API integrations (default: 1)
• Max Parallel Calls: Simultaneous calls (default: 3)
• Max Automation Runs: Monthly automation executions (default: 500)
• Max Own Numbers: Phone numbers owned (default: 1)

Feature Toggles:

• Web Widget: Embeddable web calling widget (default: enabled)
• Secondary Languages: Multi-language support for assistants (default: enabled)
• Automation Platform: Access to workflow automation tools (default: enabled)
• Calendar Integrations: Cal.com and GoHighLevel scheduling (default: enabled)
• Custom Dashboards: Build personalized analytics dashboards with widgets (default: enabled)

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Features Display Section

Plan Features List:

• Add up to 15 custom features per plan
• Each feature limited to 80 characters
• Features appear as bullet points on pricing page
• Use descriptive benefits and capabilities

Common Feature Examples:

• “120 included minutes, then $0.20 / extra minute”
• “1 assistant”
• “1 outbound campaign”
• “3 calls in parallel”
• “1 cloned voice”
• “24/7 Customer Support”

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Adding Prices to Plans

After creating a plan, scroll down to the Prices table: Price Configuration Interface:

• Billing Type: Monthly or Yearly (can have both options)
• Set Your Price: Customer price with automatic cost validation
• Cost & Profit Breakdown: Real-time calculation showing platform costs and your profit

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Default Plan Limits

Navigate to Default plan limits in the sidebar to configure global settings:

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Billing Configuration

Free Account Settings:

• Allow Free Accounts: Enable users to register without payment
• Free Account Extra Minutes Cost: Price per additional minute for free users

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Default Limits

Configure baseline limits applied to all new plans:

• Max Assistants, Campaigns, Cloned Voices
• Max Parallel Calls, Knowledge Bases, Own Numbers
• Max Mid Call Tools, Automation Runs
• Feature toggles: Web Widget, Secondary Languages, Automation Platform, Calendar Integrations, Custom Dashboards

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Plan Structure

• Start with 2-3 clear tiers
• Offer monthly and annual options
• Include reasonable usage limits
• Provide clear upgrade paths

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Pricing Strategy

• Research market rates
• Consider your costs
• Plan for scalability
• Include profit margins

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Feature Distribution

• Clearly differentiate tiers
• Reserve premium features
• Balance value proposition
• Consider upsell opportunities

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Testing Plans

Before launching:

• Create test accounts
• Try different plan combinations
• Test upgrade/downgrade flows
• Verify billing accuracy